Privacy Policy

The present privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR), Organic Law 3/2018. of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as insofar as it is not contrary to the indicated regulations, to Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its development regulations, and/or those that may replace or update them in the future.

JOUMMA BAGS SL is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed lawfully, fairly, and transparently, guaranteeing adequate security of the same.

The Controller of the processing of personal data is JOUMMA BAGS SL:

• VAT Number: B98087331
• ADDRESS: PG. IND. EL ALTET C/ LA AGRILLENT S/N APTD.388 46870, ONTINYENT (VALENCIA)
• EMAIL: info@clientes.joumma.com
• WEBSITE: https://www.clientes.joumma.com/shop/

Contact Form

In accordance with Regulation (EU) 2016/649 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation = hereinafter, GDPR), it is informed that your personal data collected through the contact form, will be processed on behalf of JOUMMA BAGS SL, as the data controller, for the purpose of managing and addressing requests for information, doubts, complaints, and knowing the opinions of our customers, regarding the services offered on this online platform.

The legal basis legitimizing the processing of your personal data is the consent expressed by the user by completing and sending the corresponding form, for the purposes previously expressed. Personal data will be kept for as long as necessary for the attention of the object of the communication and, where applicable, for the time that you have not opposed the sending of commercial communications.

On the other hand, personal data will not be transferred or communicated to third parties, except in cases necessary for the development, control, and fulfillment of the expressed purposes, in the previous cases according to Law.

If you do not wish to continue receiving emails from JOUMMA BAGS SL, you just have to send a message to atencionalcliente@clientes.joumma.com, indicating your email address and that you wish to unsubscribe from our Newsletter.

Likewise, the interested party of the personal data may exercise the rights that assist him, in accordance with the GDPR, which are:

• Right to request access to your personal data
• Right to request rectification or deletion
• Right to object to processing
• Right to data portability

The interested party may exercise these rights by means of a request accompanied by a photocopy of his ID, and specifying which of these he requests to be satisfied, sent to the address: JOUMMA BAGS SL, social address for these purposes at Polígono El Altet, C/ L´Agrillent s/n. Aptd.388, Postal Code (46870) Ontinyent (Valencia).

In the event that your right to the protection of personal data is considered violated, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

Processing of personal data

- Quotes

Personal data will be processed for the preparation of a quote and for any other purposes necessary to provide the contracted service.

The legal basis legitimizing the processing of personal data is that they are necessary for the performance of a contract.

This personal data will be kept for as long as the relationship between the parties is maintained or for the years necessary to fulfill legal obligations.

- Delivery Notes

Personal data will be processed to manage the accreditation of delivery and the status of the merchandise.

The legal basis legitimizing the processing of personal data is the express consent given when signing the delivery note.

This personal data will be kept until consent is withdrawn, unless it is necessary to keep them to maintain the relationship between the parties or for the years necessary to fulfill legal obligations.

- Invoicing

Personal data will be processed for the issuance of the corresponding invoice for the services provided.

The legal basis legitimizing the processing of personal data is compliance with a legal obligation applicable to the controller.

This personal data will be kept for as long as the relationship between the parties is maintained or for the years necessary to fulfill legal obligations.

- Email

Personal data will be processed to channel requests for information, suggestions, and complaints from customers for their management and resolution.

The legal basis legitimizing the processing of personal data is the legitimate interest of the controller.

This personal data will be kept for a period of two years from the moment they cease to be processed, without prejudice to the exercise of the rights that assist you as an interested party.